Refund and Returns Policy

At Nayyer Fashion, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

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Returns Eligibility

• Items must be returned within 7 days of delivery. (You can change the number of days if needed.)

• Products must be unused, unworn, and in their original condition and packaging.

• Proof of purchase or order number is required for all returns.

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Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

• Customized or personalized jewelry

• Items purchased during sale or promotional offers (unless damaged or defective)

• Products showing signs of wear, damage, or alteration

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Return Process

To initiate a return:

1. Contact our customer support team through the Contact Us page or Chat Now option.

2. Provide your order number and reason for return.

3. Once approved, return instructions will be shared with you.

Items sent back without prior approval may not be accepted.

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Refunds

• After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days.

• Refunds will be issued to the original payment method.

Shipping charges are non-refundable unless the item is defective or incorrect.

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Exchanges

• Exchanges are available for damaged or defective items only.

• Please notify us within 48 hours of receiving your order with clear images of the issue.

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Return Shipping

• Customers are responsible for return shipping costs unless the product is faulty or incorrect.

• We recommend using a trackable shipping service to ensure safe delivery.

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Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us immediately with photos so we can resolve the issue quickly.

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Policy Updates

Nayyer Fashion reserves the right to update or modify this policy at any time without prior notice.

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Contact Us

For any questions regarding returns or refunds, please contact our customer support team we’re always happy to assist you.